Empathy is the ability to emotionally understand what other people feel, see things from their point of view and context, imagine ourselves in their place and respond appropriately. Empathy is relating to others with acceptance, understanding, and sensitivity to their diverse backgrounds, experiences and perspectives, and taking action accordingly.

Empathy plays an important role in being a socially competent person with meaningful social relationships. The ability to empathise is important for promoting positive behaviours towards others, and facilitating social interactions and relationships, thus motivating altruistic behaviour. This skill also makes us challenge intolerance, bias and stereotyping when we see it.